100jili is committed to promoting responsible gaming and safeguarding players from gambling-related harm. This policy describes the practices, controls, and processes implemented to minimize risk, support responsible play, and ensure compliance with applicable laws and regulations.
This policy applies to all 100jili platforms and services, including online casino and related products, available to customers located where gambling is permitted. It governs all customer interactions, promotional activities, and data processing carried out by 100jili, and is subject to applicable jurisdictional requirements.
Participation in gambling activities on 100jili is restricted to individuals who have reached the legal age to gamble in their jurisdiction, typically 18 years or older, with higher minimum ages where required by law. We implement identity and age verification checks at registration and on an ongoing basis. If age cannot be confirmed, access to the account may be restricted and funds may be frozen until verification is completed. We require customers to maintain accurate information and promptly update any changes that could affect eligibility. 100jili will not knowingly permit underage participation.
We perform periodic identity checks and may request additional information to confirm age and eligibility. If additional documentation is needed, you will be contacted through the account channel. If you fail to provide required information within a reasonable period, we may suspend or restrict the account until verification is completed. In such circumstances, 100jili may block access to services or freeze funds to protect the integrity of the platform and the customer.
Players may request self-exclusion for defined periods: 1 month, 6 months, or 1 year. Upon acceptance, the account will be closed and all gambling activities on 100jili will be suspended for the selected period. During the exclusion, the customer must not attempt to open a new account or gamble on any 100jili platform. After expiration, you may resume activity by contacting support; lifting restrictions before the end of the period is at 100jili's sole discretion and will require written confirmation. To initiate a self-exclusion or to request changes, contact support@100jili. We will provide a confirmation of the exclusion and will implement technical controls to enforce it. 100jili accepts no liability for losses incurred during the exclusion period if the customer attempts to circumvent controls or uses a different account under another name or address.
To support responsible play, 100jili offers adjustable limits on deposits, losses, wagers, and session duration. The following rules apply:
You may set, modify, or remove these limits through your account settings or by contacting support. 100jili reserves the right to enforce limit changes for regulatory or risk management reasons and will notify you of any changes where required by law.
100jili's marketing communications shall be responsible and not target or mislead potential customers. We will provide clear information about winnings, odds, and risks. Advertising content will not imply that gambling is a reliable income source or encourage excessive spending.
Players who think they may have a gambling problem should seek help promptly. 100jili offers self-help and support options, including temporary restrictions and referrals to appropriate authorities or independent helplines in the player's jurisdiction where available. To request assistance or information, contact support@100jili. We will respond promptly and provide reasonable accommodations consistent with applicable laws. 100jili will provide information about external resources when appropriate and available in the customer's jurisdiction, subject to this policy and privacy requirements.
Personal data processed for responsible gaming purposes is governed by 100jili's Privacy Policy. We use cookies to operate features that support responsible gaming (for example, tracking risk indicators and enforcing self-exclusion). You consent to our use of cookies by continuing to use the platform, or you may adjust cookie settings where available. Essential cookies necessary for security and core functionality are always active.
This policy forms part of 100jili's Terms and Conditions and is enforced by the Compliance Office. 100jili provides staff training on responsible gaming indicators, risk assessment, and customer support procedures. We monitor compliance with this policy, conduct regular audits, and report material findings to the appropriate regulatory authorities as required by law. Any material breach may result in sanctions, including suspension or termination of the customer account in accordance with applicable law and 100jili’s terms.
100jili reviews this policy at least annually or as required by changes in law or regulation. Updates will be communicated to customers via in-platform notices and updated Terms and Conditions. Continued use of our services after such updates constitutes acceptance of the revised policy.
